14-Day Technical Money-Back Guarantee
We stand behind the performance of our software. If our plugin cannot run on your WordPress hosting environment, we will refund 100% of your payment via Razorpay.
14-Day Refund Guarantee Terms
Because WebPConverter.tech sells digital software licenses with immediate code delivery, refunds are evaluated based on technical functionality:
- If you encounter a technical bug or compatibility roadblock preventing the plugin from optimizing images on your declared website domain, contact our technical team at support@webpconverter.tech within 14 days of purchase.
- If our technical staff cannot resolve the issue or provide an operational fix within 48 hours, we will issue a full 100% refund of your purchase price.
Cancellation Policy (No Recurring Fees)
Our Single-Site Plan is sold as a one-time lifetime purchase ($49.00 USD or equivalent INR).
- We do NOT charge recurring subscriptions, monthly fees, or automatic renewal billings.
- Therefore, there is no recurring subscription that requires cancellation. You pay once and own perpetual lifetime access for your registered website.
Refund Processing & Razorpay Timeline
Once a refund is approved by our support team:
- The refund is triggered immediately through the Razorpay Payment Gateway back to your original payment method (Credit Card, Debit Card, Net Banking, or UPI).
- Depending on your issuing bank or card provider, the funds typically appear on your statement within 5 to 7 business days.
- Upon refund issuance, the associated license key (
CZ-XXXXX) will be permanently deactivated.
How to Request a Refund
To initiate a refund request, please email our billing department with:
- Recipient: support@webpconverter.tech
- Subject: Refund Request — [Your Registered Domain or Order ID]
- Details: Your Razorpay payment ID, purchase email, and description of the technical issue encountered.